How
long will it take to get services after the referral is made?
ECI of Richardson/North Dallas: The maximum time allowed
is 45 days. Prior to enrollment, an intake visit, screenings for vision,
hearing, nutrition, and need for assistive technology, an evaluation,
and a planning meeting need to be completed. These steps allow for the
best possible treatment plan for your child and family to be developed.
Rollercoaster Kids:
Enrollment is based on need and services desired and availability of
therapists. Once all enrollment paperwork has been received you will be
contacted to schedule an evaluation. Please discuss the start of
services with the therapists who does the evaluation.
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What kind
of services are available?
ECI of Richardson/North Dallas: Services include whatever
you and the team determine will best maximize your child’s potential.
It may include developmental services, hearing services, nutrition,
occupational therapy, physical therapy, social work, speech therapy,
vision services, as well as service coordination.
Rollercoaster Kids:
Services include individual and group speech-language therapy,
occupational therapy, feeding therapy and therapeutic social skills
groups.
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Where
will services be provided?
ECI of Richardson/North Dallas: Services are provided
where ever the child typically lives and plays. This may be home, daycare,
Mother’s Day Out, the park, McDonald’s, and occasionally
at the Center. This decision is determined by the team which always
includes the family.
Rollercoaster Kids: Services are provided at the
Center. Consultations at preschool, school, or daycare are available.
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How
often are services provided?
ECI of Richardson/North Dallas: Frequency depends
on each child’s individual needs. This decision is determined
by the team which always includes the family.
Rollercoaster Kids: Frequency depends on each child’s
individual needs. This decision is determined by the team which always
includes the family.
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What will
it cost to get services?
ECI of Richardson/North Dallas: Cost of Services is
a monthly cost share determined by family size and income. Evaluation,
planning, translation, and service coordination are always at no cost
to families. Please discuss the cost with your service coordinator following
the evaluation.
Rollercoaster Kids:
Services are billed on a fee for service basis as there is no state or
federal grant support. Families are provided with documentation needed
to request insurance reimbursement. Families should check with their
insurance providers to determine benefits. A limited amount of sliding
fee assistance is available for those with demonstrated financial need..
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What do I
do if things are not going well with my services?
ECI of Richardson/North Dallas: First speak with your
child’s service coordinator about your concern. If this is insufficient,
contact the Program Director.
Rollercoaster Kids: First speak with your child’s
therapist about your concern. If this is insufficient, contact the Program
Director.
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What if I
move? Do I have to change services?
ECI of Richardson/North Dallas: Possibly. If you move
outside of our service area, we will assist with transition to the service
provider that serves that area. If the move is within 6 months of the
child’s 3rd birthday, and the distance is not greater than 10
miles from our service area, you may maintain your current services.
Rollercoaster Kids:
Services may continue so long as distance does not hamper participation.
Rollercoaster Kids clients reside throughout North Texas.
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