Home  >  Resources  >  Frequently Asked Questions
How long will it take to get services after the referral is made?
What kind of services are available?
Where will services be provided?
How often are services provided?
What will it cost to get services?
What do I do if things are not going well with my services?
What if I move? Do I have to change services?


How long will it take to get services after the referral is made?

ECI of Richardson/North Dallas: The maximum time allowed is 45 days. Prior to enrollment, an intake visit, screenings for vision, hearing, nutrition, and need for assistive technology, an evaluation, and a planning meeting need to be completed. These steps allow for the best possible treatment plan for your child and family to be developed.

Rollercoaster Kids: Enrollment is based on need and services desired. Please discuss with the Director of Rollercoaster Kids at time of referral.

top...


What kind of services are available?

ECI of Richardson/North Dallas: Services include whatever you and the team determine will best maximize your child’s potential. It may include developmental services, hearing services, nutrition, occupational therapy, physical therapy, social work, speech therapy, vision services, as well as service coordination.

Rollercoaster Kids: individual speech therapy or occupational therapy or Friendship Groups.

top...


Where will services be provided?

ECI of Richardson/North Dallas: Services are provided where ever the child typically lives and plays. This may be home, daycare, Mother’s Day Out, the park, McDonald’s, and occasionally at the Center. This decision is determined by the team which always includes the family.

Rollercoaster Kids: Services are provided at the Center. Consultations at preschool, school, or daycare are available.

top...


How often are services provided?

ECI of Richardson/North Dallas: Frequency depends on each child’s individual needs. This decision is determined by the team which always includes the family.

Rollercoaster Kids: Frequency depends on each child’s individual needs. This decision is determined by the team which always includes the family.

top...


What will it cost to get services?

ECI of Richardson/North Dallas: Cost of Services is a monthly cost share determined by family size and income. Evaluation, planning, translation, and service coordination are always at no cost to families. Please discuss the cost with your service coordinator following the evaluation.

Rollercoaster Kids: There is a fee for service as there is no state or federal grant support. Sliding fee scholarships based on family income are usually available.

top...


What do I do if things are not going well with my services?

ECI of Richardson/North Dallas: First speak with your child’s service coordinator about your concern. If this is insufficient, contact the Program Director.

Rollercoaster Kids: First speak with your child’s therapist about your concern. If this is insufficient, contact the Program Director.

top...


What if I move? Do I have to change services?

ECI of Richardson/North Dallas: Possibly. If you move outside of our service area, we will assist with transition to the service provider that serves that area. If the move is within 6 months of the child’s 3rd birthday, and the distance is not greater than 10 miles from our service area, you may maintain your current services.

Rollercoaster Kids: Services may continue so long as distance does not hamper participation.

top...

320 Custer Road, Richardson, TX 75080 : (tel) 972-490-9055 : (fax) 972-490-9058 : center@thewarrencenter.org
© Copyright The Warren Center. All rights reserved. Hosted & Maintained by Enlightened Technology Group, Inc.
 

Login is for staff use only. Get started...